Friday, August 17, 2018

Assistant Manager/Leasing - Little Rock, AR

StoneRiver is a Company to Call Home

Our focus on people, genuine relationships, and shared values has created a unique working environment that stands out and sets us apart from others in the industry. Every day, our team members work together in a vibrant culture with an ownership spirit that promotes and rewards achievements. StoneRiver provides career advancement opportunities, ongoing corporate training programs, and competitive compensation, benefits, and incentive programs.

If you’re looking for a career with a family oriented company look no further than StoneRiver

Company:  StoneRiver Property Management
Position:  Assistant Property Manager / Leasing
Location: Little Rock, AR
Report to:  Property Manager

Responsibilities:
  • Maintain an accurate updated inventory of apartments available to rent, list of prospective residents, and list of current resident information concerning renewals.
  • Establish a rapport with each prospective resident, determine his or her needs and desires and present the community in a manner that addresses these needs and desires.
  • Schedule appointments for showing market-ready apartments, overcome objections, obtain commitment to lease and follow-up on undecided prospects.
  • Verify rental applications are complete and accurate and submit for processing.
  • Prepare move-in welcome packages and resident folders
  • Assist in lease renewal process
  • Insure apartments to be shown and leasing office is clean and attractive and leased apartments are clean and ready for occupancy.
  • Assist in move-in and move-out process
  • Develop, implement and assess effectiveness of marketing plans and special promotions.
  • Assist in preparation of periodic market surveys
  • Assist in collection of rents and other monies due
  • Process maintenance service request in a timely manner.
  • Assist Property Manager with their responsibilities and assume their role during their absence.
  • Prepare monthly community newsletter
  • Perform such duties as assigned or which are inherent to the position.
  • Leasing apartments within SRPM guidelines (credit checks, background checks).
  • Process rental applications, leases, and lease renewals
  • Correspondence to residents, prospective residents, etc.
  • Responsible for all social media (Facebook, twitter, craigslist).
  • Propose marketing and social events for residents
  • Interact with Property Manager, Asset Manager, Service Team, and StoneRiver Corporate Associates.

Skills:
2-3 years of experience as Assistant Manager
Excellent people and communications skills are required. 
Must be well organized
Professional
Friendly
Enthusiastic and diligent
Poise and positive attitude are essential
Knowledge of contracts
Basic math
Basic English
Basic knowledge of computers with excel and word
Yardi experience required

Competitive salary plus commission, with great benefits and housing allowance.
Send resumes to hr@stoneriverpm.com

Thursday, August 16, 2018

Maintenance Technician - Jackson, MS

StoneRiver Property Management is seeking a Full-Time Maintenance Technician that is a team player. 

Must be knowledgeable of all aspects of property maintenance. This includes repairing & trouble shooting HVAC, plumbing, installing appliances, curb appeal and make readies. This position works closely with the Property Manager & Maintenance Supervisor on all aspects of managing the property. EPA certification a must. We offer a competitive salary, plus great benefit package and housing allowance. 


If this is you please submit your resume to hr@stoneriverpm.com.

Wednesday, August 15, 2018

Maintenance Supervisor - Jackson, MS

POSITION SUMMARY
Under direction of the Property Manager and/or Regional Property Manager, is responsible for coordinating and supervising the work of the maintenance staff while performing a variety of maintenance tasks and preventative maintenance in and around the apartment community.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
ESSENTIAL FUNCTIONS STATEMENT(S)
  • Schedule and complete preventative maintenance checks.
  • Work within expense limits established by the Company.
  • Maintain inventory controls for cost effective operations.
  • Read and comprehend maintenance manuals, service bulletins, and other specifications to determine the feasibility and method of repairing or replacing malfunctioning or damaged appliances.
  • Responsible for the completion of all maintenance service requests as assigned.
  • Complete make-ready process of vacant apartments as directed to include painting and cleaning if required.
  • Assist in monitoring all work being performed by outside contractors
  • Responsible for 24-hour emergency maintenance service responses.
  • Carry on-call cell phone as required.
  • Monitor and maintain all building systems as assigned.
  • Responsible for alerting the Property Manager of any unusual occurrences and/or damage that has taken place or that may occur.
  • Complete quarterly unit by unit inspections.
  • Complete grounds work as directed by the Property Manager which may include picking up trash, sweeping, pressure washing, clearing and cleaning dumpster area and maintaining landscape.
  • Assure safety standards are used which comply with all Company guidelines.
  • Train new maintenance and grounds keeping staff as required.
  • Assist with annual performance reviews and employee counseling when required.
  • Complete time worked and mileage reimbursement records in a timely manner.
  • Maintain a professional, courteous manner with all residents, vendors, contractors and fellow employees.
  • Complete Training Guide, online Grace Hill training and instructor led courses required for the position.
  • Ensure compliance of all work related activities in fair, ethical and consistent manner.
  • Follow established Company policies and procedures.
  • Arrive to work as scheduled and prepared.
  • Any other task as assigned.
SKILLS & ABILITIES
  • Education: High School Graduate or General Education Degree (GED) Must demonstrate literacy in the English language including reading
  • Experience: One to three years related experience and/or training.
  • Computer Skills: Basic working knowledge of; data entry, work processing. Property Management software (i.e. One-Site, Real Page).
  • Certificates & Licenses: Valid State Issued Drivers’ License, Current HVAC Certification
  • Other Requirements: Authorized to work in the United States
QUALIFICATIONS
  • Accuracy – Ability to perform work accurately and thoroughly.
  • Communication, Oral – Ability to communicate effectively with others using the spoken word.
  • Communication, Written – Ability to write routine reports and correspondence.
  • Mathematical Skills - Ability to add, subtract, multiply, and divide in all units of
  • measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Problem Solving – Ability to find a solution for or to deal proactively with work related problems. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Technical Aptitude – Ability to comprehend complex technical topics and specialized information. Ability to deal with problems involving several concrete variables in standardized situations.
  • Working Under Pressure – Ability to complete assigned tasks under stressful situations
To apply for this excellent job opportunity, please click HERE!

Wednesday, August 8, 2018

Maintenance Technician - Jackson, MS

Arlington Properties is currently seeking an experienced Maintenance Technician at Towne Hill Apartments located in Jackson, MS. 
The Maintenance Technician is responsible for the prompt and efficient performance of all tasks assigned by the Community Manager and for continuous self-improvement of skills and expertise. The technician is responsible for maintaining the physical condition of the community from both a preventative and corrective standpoint. This is a Full Time Position - EPA and CPO certification preferred. 
To apply for this position, please submit your resumé in person at Towne Hill Apartments, 20 N Hill Pkwy., Jackson, MS 39206 or email to mtrejo@arlingtonproperties.net

Tuesday, August 7, 2018

Maintenance Technician - Birmingham, AL

SPM, LLC, one of the leading apartment management companies in the U.S., is currently seeking a Maintenance Technician for Chesterfield Apartments located near downtown Birmingham, Alabama.
The Maintenance Technician is responsible for the prompt and efficient performance of all tasks assigned by the Community Manager and for continuous self-improvement of skills and expertise. The technician is responsible for maintaining the physical condition of the community from both a preventative and corrective standpoint. HVAC Certified is a must, as well as plumbing, electrical, maintenance and painting experience required.
JOB REQUIREMENTS
  • Ensure that residents are provided a clean, well-maintained community
  • Experience with plumbing, electrical and painting required.
  • Satisfy service requests promptly (within 24 hours) and efficiently
  • Exercise control over maintenance expenditures including keeping an inventory of frequently used parts and replacement items
  • Implement and follow OSHA safety programs
  • Must be able to lift a minimum of fifty pounds
  • Must have a valid driver's license, proper automobile liability insurance, and dependable transportation.
  • Must be a fast learner and self-motivated
  • Must be honest, courteous and possess cooperative character traits
  • HVAC certified is a must
  • Good communication and organizational skills required
  • Drug test and background check required
  • Knowledge in all plumbing (toilets, faucets, and piping repairs)
  • Technician required to be "on-call" for after-hours emergency service
BENEFITS
At SPM, our employees are just as important to us as our residents. That’s why we offer a comprehensive benefits package to meet your needs. Additional benefits are achieved the longer you are with us, such as increased paid time off. Here are just a few of the benefits SPM offers:
  • Medical, Dental & Vision Insurance
  • Voluntary Life & Disability Insurance
  • Holidays and Paid Time Off for Personal, Sick and Vacation Time
  • 401(k) Retirement Plan with Employer Match

PLEASE EMAIL RESUMES TO: DanielleB@spm.net
SPM, LLC. is a smoke and drug free work place. Equal Opportunity Employer.

Thursday, August 2, 2018

Leasing Consultant - Jackson, MS

Farris Properties is currently seeking an experienced & highly motivated individual to join their team!

We are hiring a Leasing Consultant for our mid-rise apartment community in Downtown Jackson, MS. The ideal Candidate must have demonstrated success in sales/marketing and possess strong customer service skills. They will help maintain property occupancy by effectively marketing the community to attract new residents while nurturing relationships with current residents. Leasing experience is preferred. Must have high energy, be innovative, and have a professional appearance.

Competitive compensation and benefit package based on experience level.

To apply for this great job opportunity, please email your resumé to kking@farris-properties.com

Monday, July 30, 2018

Maintenance Technician - Daphne, AL

LMS Real Estate is looking for an experienced maintenance technician in Daphne, Alabama to join our amazing team! If you are a hard worker, can work in a VERY fast paced environment and experienced in all things maintenance, then this may be the perfect job for you!
 
DUTIES:
Completes maintenance service orders for residents (service appliances, plumbing, HVAC systems, minor electrical, pool operations, etc.) within 48 hours unless an emergency which requires immediate attention. Responds and resolves emergency maintenance requests for after business hours calls. (Week nights, weekends and holidays.) Prepares vacant apartments to market ready. Performs preventative maintenance work.

Keeps the maintenance shop clean and organized; maintain adequate stock/inventory of parts for equipment, appliances, etc. Interacts directly with residents. Maintains log books and databases; enters service requests and status updates into database. Monitors contractors/vendors work performance. Supports the Community Manager in meeting budget responsibilities. Follows and promote company policies and procedures. Provides outstanding service to all residents, vendors, prospects, etc. If the property does not have a housekeeper or groundskeeper, light cleaning duties will be required, such as; cleaning models, club house, leasing office, empting trash, cleaning the grounds and amenity areas, etc. Maintain (clean, orderly, and in working conditions) all amenity areas (pools, compactors, weight rooms, parking decks, breezeways, etc.)

QUALIFICATIONS/ADDITIONAL SKILLS (REQUIRED):
2 years+ - Maintenance Tech experience (Apartment maintenance experience required.).
HVAC EPA Cert
Valid driver's license (free from major moving violations), proof of auto insurance, and dependable transportation.

PHYSICAL REQUIREMENTS:
Must be able to use various hand tools and test equipment. Must be able to bend, stoop, and kneel for extended periods of time. Must be able to push and pull up to 300 pounds on wheels. Must be able to lift up to 75 pounds. Must be able to climb ladders of up to 40 feet in height. Must be able to use a hand-truck.

PAY AND BENEFITS:
We are currently offering $15-$17 an hour, quarterly and renewal bonuses, BCBS insurance, dental, vision and short term disability available. The company pays for a portion of health insurance, up to $50,000 in life insurance, and long term disability. 401K will be offered soon. A 20% discount on an apartment is available.

To apply, email your resumé to ltraver@lms-realestate.com

Property Manager - Montgomery, AL

Community Manager wanted for a large conventional Apartment Home Community. Must have 3 years prior experience as an Community Manager.
The Community Manager is fully accountable for all day-to-day property operations, overseeing and enhancing the value of the property. The Community Manager is expected to effectively manage and coordinate people, activities, and available resources in order to accomplish objectives to maximize occupancy levels and community values.
Job responsibilities include:
  • Financial
  • Demonstrate ability to understand financial goals, operate asset in owner's best interest
  • Maintain accurate records of all community transactions and submit on a timely basis, i.e. rent rolls, delinquency reports, move-in/move-out, etc.
  • Prepare annual budgets and income projections in a timely and accurate manner
  • Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner
  • Generate necessary legal action, documents and process in accordance with state, local and company guidelines
  • Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations, and certificates of insurance
  • Leasing
  • Ensure property is leased to the fullest capacity
  • Utilize marketing strategies to secure prospective residents
  • Confirm that leasing staff techniques are effective in obtaining closing
  • Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data
  • Represent the company in a professional manner at all times
  • Administrative
  • Lead emergency team for community by ensuring the proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines and to minimize liabilities such as criminal activity in the community, employee and/or resident injuries, fires, floods, freezes, etc.
  • Resident Retention
  • Address resident concerns and requests in a timely basis to ensure resident satisfaction
  • Develop and/or implement resident retention programs
  • Ensure timely distribution of all company or community-issued notices
  • Personnel Management
  • Consistently use successful techniques and company practices to screen, hire, orient, and train new employees
  • Ensure efficiency of staff through ongoing training, instruction, counseling, and leadership
  • Plan weekly/daily office staff schedules and assignments
  • Coordinate maintenance schedule and assignments with lead maintenance staff
  • Coordinate with Human Resources to effectively address employee performance concerns
  • Provide support to staff to encourage team work and lead as an example in creating a harmonious environment
  • Ensure all administrative processes are handled in a timely fasion
  • Maintenance
  • Maintain community appearance and ensure repairs are noted and completed in a timely manner
  • Conduct regular community inspections and tours
  • Ensure that models and market-ready homes are walked daily and communicate any service related needs to maintenance
QUALIFICATIONS:
The Community Manager must possess a property manager license in good standing; a minimum of 3 years experience as an on-site Apartment Community Manager to include supervision responsiblities. This person should be able to demonstrate the ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate the appropriate course of action. Must possess a positive attitude and the ability to smile under any circumstance. Required software skills include Microsoft Office Suite; preferred software skills include AMSI, Facebook, Twitter, and OnSite. This person should be able to work nights and weekends in times of emergency; as well as the ability to travel when necessary.
BENEFITS OFFERED:
  • Medical, Dental, and Vision
  • Basic Life Insurance and Long Term Disability
  • Short Term Disability
  • Additional Life Insurance
  • Paid Time Off
  • Paid Holidays

To apply, please email your resumé to ltraver@lms-realestate.com

Assistant Manager - Montgomery, AL

LMS Real Estate is currently seeking a full time Assistant Manager for a conventional apartment community in East Montgomery. 
Knowledge / Skills / Ability:
  • Provide customer service and sales tours to prospective residents and current residents.
  • Ability to independently establish priorities, manages time effectively, and fulfills assigned objectives and
  • Ability to respond to and resolve unexpected problems and handle priority changes in a fast-moving environment.
  • Demonstrated proficiency in Outlook, Excel, Word, and Power Point
  • Good verbal and written communication skills, strong organization skills, and ability to work well with onsite staff, customers, supervisors, corporate office associates and
  • Must be able to effectively communicate, comprehend, speak and read in Bi-lingual candidates are encouraged to apply.
  • Ability to comprehend legal documents and carry out related rent collections and lease
  • Intermediate level math skills necessary to add, subtract, multiply, divide, decimals, fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal
  • Demonstrated understanding of property operations with emphasis on lease terms and contract enforcement, including collections and marketing.
  • Develop and implement marketing strategies and resident retention programs.
General Summary of Associate Responsibility:
  • To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Community Manager.
Preferred Education and Experience:
  • A minimum of two (2) years experience as an on-site Leasing Consultant in multi-family housing, hospitality or similar
  • A high school diploma or equivalent is recommended
Responsibilities:
  • Residential Standards
  • Uphold leasing and marketing standards including telephone marketing, greeting prospective residents, gathering prospect information, setting appointments, showing ready and model apartments, generating quotes, closing and securing deposits, and assisting the prospective residents with rental application completion and credit verification
  • Assists in preparing all paperwork specific to new and renewal lease
  • Lease renewal letters Inserts renewal rates as approved by Community Manager and assists in delivery of renewal letters as well as, to complete related customer follow up to secure
  • Recommend rental rate adjustments or concessions to the Community Manager necessary to increase rental
  • Prepares weekly market survey reports and other reports and submits them to the corporate office as directed by the Community
  • Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize
  • Reporting responsibilities include: Preparation of weekly and monthly reports, preparation of 3-Day demands, delinquency report updates, other income and utility tracking spreadsheets, move-in/move-out inspections, preparation of invoices, final security deposit disposition reports and any other reports requested by the Community
  • Assists the Community Manager in organizing community resident activities, preparing newsletters and maintaining resident loyalty and retention
  • Assists the Community Manager in decision making processes in order to gain and improve management knowledge up to and including responsibility for the consequences of these In the Community Manager's absence acts as the Manager to organize daily work and manage community operations in compliance with policies, procedures, and business practices.
  • The Leasing Specialist supports and participates in fulfilling the customer service and leasing
  • Identifies areas for improvement and offers suggestions to improve the efficiency, productivity, and profitability of the
  • Perform any other duties as assigned by the Community * Community Inspections and Quality Assurance Review
  • Prepares move in gifts and places them in the make ready apartments prior to move in; conducts final inspections and confirms completion of all service requests on or before scheduled move-in
  • Researches and shops the competition a minimum of one time per quarter to ensure that rental rates, concessions, security deposits, align with market conditions.
  • Inspects clubhouse, office, amenities and models, and other common areas on a daily basis to ensure they are prepared according to
  • Participates in immediate litter pick up from community exteriors and common areas to maintain community appearance * Financial Performance
  • Collects, posts, and deposits rents/security deposits and other community income on a daily
  • Supports the Community Manager in maintaining and managing budgeted occupancy, collections, and income/expenses.
Competitive compensation package including quarterly bonuses, leasing and renewal bonus. Pay will be based on experience.
To apply, please email your resumé to ltraver@lms-realestate.com

Wednesday, July 25, 2018

Maintenance Technician - Southaven, MS

POSITION SUMMARY
Functions under general supervision while performing a variety of maintenance tasks and preventative maintenance in and around the apartment community.

ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

ESSENTIAL FUNCTIONS STATEMENT(S)
  • Schedule and complete preventative maintenance checks.
  • Work within expense limits established by the Company.
  • Maintain inventory controls for cost effective operations.
  • Read and comprehend maintenance manuals, service bulletins, and other specifications to determine the feasibility and method of repairing or replacing malfunctioning or damaged appliances.
  • Responsible for the completion of all maintenance service requests as assigned.
  • Complete make-ready process of vacant apartments as directed.
  • Assist in monitoring all work being performed by outside contractors
  • Responsible for 24-hour emergency maintenance service responses.
  • Carry on-call cell phone as required.
  • Monitor and maintain all building systems as assigned.
  • Responsible for alerting the Property Manager of any unusual occurrences and/or damage that has taken place or that may occur.
  • Complete grounds work as directed by the Property Manager which may include picking up trash, sweeping, pressure washing, clearing dumpster area and maintaining landscape.
  • Complete quarterly unit by unit inspections
  • Assure safety standards are used which comply with all Company guidelines.
  • Complete time worked and mileage reimbursement records in a timely manner
  • Maintain a professional, courteous manner with all residents, vendors, contractors and fellow employees.
  • Complete Training Guide, online Grace Hill training and instructor led courses required for the position.
  • Ensure compliance of all work related activities in fair, ethical and consistent manner.
  • Follow established Company policies and procedures.
  • Arrive to work as scheduled and prepared.
  • Any other task as assigned.
SKILLS & ABILITIES
  • Education: High School Graduate or General Education Degree (GED) Must demonstrate literacy in the English language including reading
  • Experience: Three to six months related experience and/or training
  • Computer Skills: Basic working knowledge of; data entry, work processing. Property Management software (i.e. One-Site, Real Page).
  • Certificates & Licenses: Valid State Issued Drivers’ License, Current HVAC Certification
  • Other Requirements: Authorized to work in the United States
QUALIFICATIONS
  • Accuracy – Ability to perform work accurately and thoroughly
  • Communication, Oral – Ability to communicate effectively with others using the spoken word.
  • Communication, Written – Ability to write routine reports and correspondence.
  • Mathematical Skills - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Problem Solving – Ability to find a solution for or to deal proactively with work related problems. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Technical Aptitude – Ability to comprehend complex technical topics and specialized information. Ability to deal with problems involving several concrete variables in standardized situations.
  • Working Under Pressure – Ability to complete assigned tasks under stressful situations

To apply for this position please click HERE!

Part Time Leasing Consultant - Southaven, MS

POSITION SUMMARY
The Leasing Consultant is responsible for the promotion of the apartment community by guiding prospective residents through the leasing process. Leasing Consultants conduct community tours and respond to prospective resident questions about the community.

ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

ESSENTIAL FUNCTIONS STATEMENT(S)
  • Responsible for interviewing prospective residents with the purpose of determining resident needs and qualifications for renting in the community.
  • Answer questions about the apartment community; provide callers with directions to the community and other pertinent information. Retrieves messages form voicemail and distributes to the appropriate team member.
  • Conducts property tours and follows up with all prospects in a timely manner in accordance with Company policy.
  • Inspects the property tour route daily to ensure Company standards on cleanliness and curb appeal are being upheld.
  • Prepares application packets and maintain an adequate on-hand supply.
  • Maintains knowledge of the apartment community and amenities and how it compares with listings of other available rental properties in the area.
  • Maintain a professional, courteous manner with all residents, vendors, contractors and fellow employees.
  • Complete the Training Guide, Grace Hill online training and instructor led training courses required for this position.
  • Assure safety standards are used which comply with all Company guidelines.
  • Complete time worked records in a timely manner.
  • Ensure compliance of all work related activities in fair, ethical and consistent manner.
  • Follow established Company policies and procedures.
  • Arrive to work as scheduled and prepared.
  • Any other task as assigned.
SKILLS & ABILITIES
  • Education: High school diploma or general education degree (GED). Must demonstrate literacy in the English language including reading
  • Experience: Three months to one year of related experience and/or training
  • Computer Skills: Working knowledge of; Microsoft Office Suite, Property Management software (i.e. One-Site, Real Page).
  • Certificates & Licenses: Valid State Issued Drivers License
  • Other Requirements: Authorized to work in the United States
QUALIFICATIONS
  • Accuracy Ability to perform work accurately and thoroughly.
  • Communication, Oral Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Communication, Written Ability to write routine reports and correspondence.
  • Mathematical Skills - Ability to add, subtract multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Problem Solving Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Technical Aptitude Ability to deal with problems involving several concrete variables in standardized situations..
  • Working Under Pressure Ability to complete assigned tasks with deadlines imposed.

To apply for this position click HERE!


Part Time Leasing Consultant - Ridgeland, MS

The Leasing Consultant reports to the Property Manager and supports the leasing operations and financial performance of an assigned apartment community for MAA.  Primary responsibilities include interacting with prospective residents, communicating the resident value of living in an MAA community, and securing lease agreements.  Initiates the verification process to qualify prospective residents.  Communicates lease expirations and facilitates lease renewals.  Assists with property marketing activities.

The successful candidate will embody and work to reinforce MAA’s Core Values throughout all aspects of MAA.  Those values include:
  • Appreciating the uniqueness of each individual
  • Communicating openly and with integrity
  • Embracing opportunities
  • Doing the right thing at the right time for the right reasons
Duties and Responsibilities
  • Performs leasing of apartment units at the assigned property to prospective residents by communicating the value of residence at the assigned property.
  • Responds to phone and email inquiries from prospective residents. Applies sales techniques to schedule tours of the property.  Meets with prospective residents and checks the availability of units based on preferences and budget.
  • Collects required information from prospective residents to qualify residents for a lease. Completes all forms and data entry associated with leasing activities.
  • Notifies prospective resident of approval or disapproval. Assists qualified prospective residents with completing lease agreement and collects initial rent and deposit payments.  Assists new residents with the move-in process.
  • Prepares and maintains a file for each resident according to policy and procedures.
  • Proactively contacts residents with expiring leases to propose renewals and close the renewal of the lease in advance of the lease expiration. Communicates and reinforces the resident value proposition to overcome resistance and secure renewal agreements.
  • Assists with marketing efforts in the community to promote positive awareness of the property and increase traffic of prospective residents. Contacts prospective residents by phone to market the property and schedule tours.    
  • Receives and corresponds with residents regarding service or other needs. Prepares work orders for service and triages requests to staff members as appropriate.  Promotes positive resident relations and provides customer service and responsiveness to resident needs and concerns. 
  • Ensures adherence to MAA policies and safety rules; complies with MAA policies for reporting incidents.
  • Supports Open Arms and other initiatives that demonstrate and enhance Mid-America’s corporate culture.
  • Monitors the property landscape and other attributes to identify and report potential safety hazards and concerns and to ensure quality property aesthetics.
  • Adheres to a varied work schedule, including weekends and some holidays, as required to be available to current and prospective residents.  
  • Performs other related duties as assigned to meet the needs of the business.
Required Qualifications
  • High school diploma/GED and 1-3 years of experience in leasing, sales, and/or customer service required
Preferred Qualifications
  • Bachelor’s degree with leasing experience strongly preferred
Knowledge, Skills, and Abilities
  • Sales knowledge, skills and abilities to sell products and services to new and existing customers
  • Customer service skills and conflict resolutions skills to overcome objections and resolve issues
  • Skill and ability to clearly and concisely communicate verbally and in writing
  • Organizational skills to maintain records and schedules
  • Knowledge of apartment management laws and regulations at the federal, state, and local levels
  • Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards
  • Proficiency with Microsoft Office applications (Word, Excel, Outlook and PowerPoint).
  • Ability to maintain confidentiality and maintain appropriate discretion
Physical and Environmental Requirements
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
  • This position requires the ability to occasionally lift office products and supplies, up to 30 pounds.
  • This job operates in a professional office environment with occasional exposure to outside weather conditions. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

EOE M/F/V/D
Drug Free Workplace

To apply for this position please click HERE!